Privacy Policy

Last updated: August 10, 2025

This Privacy Policy explains how Global Learning & Development LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, discloses, and safeguards Your information when You use Our services (“Service”). It also explains Your privacy rights and how applicable laws protect You, including under United States and European Union regulations.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation
Words with initial capital letters have meanings defined in this section. These definitions apply whether they appear in singular or plural.

Definitions

  • Account – A unique account created for You to access Our Service or parts of it.
  • Affiliate – An entity that controls, is controlled by, or is under common control with Us.
  • Company – Global Learning & Development LLC, registered in Wyoming, USA.
  • Cookies – Small files placed on Your device to store browsing activity and preferences.
  • Country – Refers to: United States (Wyoming).
  • Device – Any device capable of accessing the Service, such as a computer, phone, or tablet.
  • Personal Data – Any information relating to an identified or identifiable individual.
  • Service – The Website and any related coaching or consultancy services.
  • Service Provider – Third parties engaged to process data on Our behalf.
  • Usage Data – Data collected automatically when You use the Service.
  • Website – Coach Dris, accessible from https://coachdris.com/
  • You – The individual using the Service, or the legal entity represented by that individual.

2. Data We Collect

Personal Data

We may collect Personal Data including:

  • Name, email, phone number
  • Billing information (payment method, billing address)
  • Coaching-related information (intake forms, assessments, BBI results)

Usage Data

Automatically collected information such as:

  • IP address, browser type, device type, operating system
  • Pages visited, time spent, referring URLs

3. How We Use Your Data

We process Your Personal Data only when there is a lawful basis to do so under US law and Article 6 of the GDPR, such as:

  • Performance of a Contract – To deliver the coaching or consultancy services You request.
  • Legitimate Interests – For business operations, service improvement, and security.
  • Legal Obligations – Where We must comply with applicable laws.
  • Consent – For sending marketing communications (You can withdraw at any time).

Uses include:

  • Managing accounts and delivering services
  • Processing payments and invoices
  • Contacting You about sessions, updates, or relevant offers
  • Analytics to improve services
  • Compliance with legal and tax requirements

4. Retention of Data

We keep Personal Data only for as long as necessary for the purposes set out in this Privacy Policy or as required by law.

  • Client records: up to 7 years after the end of services (tax & contractual compliance)
  • Marketing data: until You unsubscribe or withdraw consent
  • Usage data: retained for security and analytics, generally ≤ 24 months

5. Transfer of Data

We may process and store data in the US or other jurisdictions. If You are located in the EU/EEA or UK, transfers outside your jurisdiction are made in compliance with GDPR safeguards (e.g., Standard Contractual Clauses).

6. Sharing of Data

We may share Your data with:

  • Service Providers – e.g., payment processors, cloud storage, analytics tools
  • Business Partners – with Your consent, for joint offers or events
  • Legal Authorities – if required by law or to protect rights, safety, and property

We do not sell Your Personal Data.

7. Cookies and Tracking

We use cookies for:

  • Essential functions (session management, security)
  • Preferences (language, login details)
  • Analytics (site performance, user trends)

You can control cookie settings in Your browser. More details are in Our Cookies Policy.

8. Data Subject Rights (GDPR / CCPA)

Depending on Your location, You may have rights to:

  • Access, update, or delete Your Personal Data
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Receive a copy of Your data in portable format

Requests can be made via the contact details below.

If You are in the EU/EEA, You also have the right to lodge a complaint with Your local data protection authority.
If You are in California, You have CCPA rights to know, delete, and opt-out of sale of personal data (we do not sell data).

9. Security

We use commercially reasonable measures (encryption, secure storage, limited access) to protect Your Personal Data. No online transmission is 100% secure.

10. Children’s Privacy

Our Service is not intended for children under 13 (or 16 in the EU without parental consent). We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are posted here with an updated “Last Updated” date. Significant changes will be communicated via email or on the Website.

12. Contact Us

If You have any questions or requests regarding this Privacy Policy or Your data, You can contact:

Data Protection Officer
Global Learning & Development LLC
Email: contact@coachdris.com
Web: https://coachdris.com/